2021 Operations Compliance Triage Conference
 10:00am - 6:00pm Eastern Time
   9:00am - 5:00pm Central Time
     8:00am - 4:00pm Mountain Time
   7:00am - 3:00pm Pacific Time

Conference begins each day at the specified time which is dependent on which time zone you reside in.
Day 1
9:00 - 9:05 Welcome and Introductions
9:05 - 10:00When Internal Controls Break-Sanctions, fines and disruption
10:00 - 10:45 Reg D-Checking, NOW, Savings and Time Deposits
10:45 - 11:00 BREAK
11:00 - 11:30 Overdraft Hot Spots-Lawsuits, Debit Cards, Transfers from Savings
11:30 - 12:00 Legal Documents-POAs, Guardianships, Trusts
12:00 - 1:00 LUNCH
1:00 - 2:30 Dealing with Reg E Claims
2:30 - 2:45 BREAK
3:00 - 4:15 ACH: New products and settlement
4:15 - 5:00 Ask the Coaches--Q and A
Adjourn - See you tomorrow!
Day 2
9:00 - 9:45BSA Huddle-CIP, BO, CTRs
9:45 - 10:30 Deceased Accounts and IRA Death Changes under Secure Act
10:30 - 10:45 BREAK
10:45 - 11:30 Making Reg CC's mobile deposit indemnity rule work for your bank
11:30 - 12:30 LUNCH
12:30 - 1:30 IRS Reporting Update
1:30 - 2:30 UDAAP is All About Deposit Products
2:30 - 2:45 BREAK
2:45 - 3:30 Virtual Branch--Online Account Opening
3:30 - 4:00 Cannabis-Marijuana and Hemp
4:00 - 5:00 Tailgating--Panel Discussion and Final Q and A
Adjourn - Thank you for attending!

When Internal Controls Break-Sanctions, fines and disruption - When we read enforcement actions, often the response is, "That could never happen here." However, it did happen somewhere. We must be careful not to ignore cracks in the foundation of our own compliance management systems as these could lead to gapping holes. This session will examine the key components of the CMS and the potential areas of risk, that if left unattended, could result in costly enforcement actions and restitution, time-consuming look-backs, and damage to our institutions' reputation.

Reg D-Checking, NOW, Savings and Time Deposits - What has your bank done about the Fed's Regulation D changes? Did you "suspend" the transfer and withdrawal limits on your savings and money market deposit accounts? Have you returned, or will you be returning, to those limits (or different limits)? Have you transitioned away from NOW accounts yet? Are you paying interest on business checking accounts? And please, don't tell me you still issue Certificates of Deposit instead of receipts for time deposits. Some of these changes are "old news," but some banks can be slow to change. This session will remind you of issues your bank may still want to address.

Overdraft Hot Spots-Lawsuits, Debit Cards, Transfers from Savings - Debit cards are still causing a major problem for our overdraft programs. Are you at risk from your processing for legal, internal control and regulatory breakdown? Learn how to manage the operational risk of overdrafts.

Legal Documents-POAs, Guardianships, Trusts - Many of the losses for financial institutions come from managing legal paperwork, not just at set up but during the operations of the account. What does the paperwork say, and what are you doing? Will it cost you?

Dealing with Reg E Claims - Two simple facts. Your bank loses money when it pays claims. Your bank will pay claims as a cost of doing business. Another fact is that you must be able to manage the claims so you are paying only what needs to be under Reg E. We will look at some claim scenarios and the compliant way to handle them. Some banks may be surprised that the bank need not suffer a loss when it comes to third parties like Venmo or Zelle. We'll discuss this.

ACH: New products and settlement - Nacha continues to beef up its menu of products, and there have been rules changes you should be aware of. Some of the changes can mean debits and credits may hit your customer's accounts sooner; some may provide benefits to your Originators that could justify "enhanced" pricing. You also need to be careful about funds availability issues affected by Same Day ACH products. Some of Nacha's changes focus on security and validating account ownership. We'll take a look at each of these changes and their significance to your institution and its customers.

Ask the Coaches--Q and A - Q and A session. The instructors take the questions submitted that day for discussion.

BSA Huddle-CIP, BO, CTRs - Chances are, the majority of BSA Departments operating in the back office. However, much of our BSA Compliance begins on the front lines. In this session we will explore common challenges to identifying more complex customers types that can trip up even the most experienced new account representatives. With the passage of the AMLA Act in 2020, we are waiting to see what impact this will have on our requirements for obtaining beneficial ownership information. In the meantime, we will cover challenges the current requirements present and evaluate the road ahead. Finally, we will provide an update on CTR, aggregation rules and defining the customers' role in the transaction and provide any available updates on the still postponed sole-proprietor rule.

Deceased Accounts and IRA Death Changes under Secure Act - You will find that the SECURE Act has affected your death distributions and operations in a big way. There are also the on-going challenges of dealing with accounts once the owner dies. Learn about estates, checks and deposit ownership at death.

Making Reg CC's mobile deposit indemnity rule work for your bank - We'll discuss the risks of multiple deposits of the same check, who takes the loss, and critical time frames under Regulation CC indemnity provision. You'll hear how check indorsements can help protect your bank. We'll also discuss handling returns, including the Fed's "PAID" adjustment for multiple presentments; and affidavits of forgery, forged endorsement, alteration and fraudulent items.

IRS Reporting Update - Managing CP 2100 and B Notices can be an important factor for your institution. How to manage TIN Match Programs with the IRS. Check names quarterly so that you don't have fines. Learn about NRA foreign TINs plus W-8s and W-9s.

UDAAP is All About Deposit Products - Many bankers see UDAAP claims as being centered around loans and mortgage servicing. But there is a lot of risk on the deposit side of the bank. Oftentimes management feels that if something was not cited after an exam, it must be fine. But with UDAAP we find examiners citing problems going back many years. Why wasn't this caught by the examiners before, it just wasn't. And you know what, that doesn't matter. The restitution and penalties have simply grown and compounded. Let's figure out what's going wrong and how to fix it sooner rather than later.

Virtual Branch--Online Account Opening - Setting up your virtual account opening process for deposit accounts has many compliance and operational challenges. Learn more during this session about account opening when you are not face-to-face.

Cannabis-Marijuana and Hemp - Where are we on cannabis? What should you be doing in account set up, monitoring and managing the operational side of the cannabis business?

Tailgating--Panel Discussion and Final Q and A - Fascinating discussion of Hot Topics by industry experts.. Your questions and the industry expert responses.

In addition, we encourage you to submit questions prior to the conference and we will do our best to incorporate the answers into the program. Simply email your questions to
requests@bolconferences.com. Of course, we've also set aside time to answer your questions during the conference .

We'll be monitoring operational compliance developments to bring you the up-to-the-minute information and guidance that you need.

BOL Conferences, Inc.
2541 Flint Ridge Rd, Edmond, OK 73003
PH: 888-229-8872 ext. 87      FAX: 405-348-7641     Email: carin@bankersonline.com
For sponsorship information, contact Tobi Chunowitz, 888-229-8872 ext. 801