2023 Operations Compliance Triage Conference
AGENDA
REMOTE FEED ACCESS TIMES
 10:00am - 6:00pm Eastern Time
   9:00am - 5:00pm Central Time
     8:00am - 4:00pm Mountain Time
   7:00am - 3:00pm Pacific Time

Conference begins each day at the specified time which is dependent on which time zone you reside in.
      
TUESDAY, SEPTEMBER 20, 2023
Day 1
CENTRAL TIME
SESSION
9:00 - 10:00 What's new? CFPB on Unfair Practices
10:00 - 10:10BREAK
10:10 - 11:00 Reg E Part I-Did the consumer initiate or benefit from the transaction?
11:00 - 11:10BREAK
11:10 - 12:00 Beneficial Ownership Update! Where are we with BOSS?
12:00 - 1:00 LUNCH
1:00 - 1:30 10 Common Errors on Nonresident Alien Interest Reporting
1:30 - 2:00Inherited IRAs-Eligible Beneficiaries, Designated Beneficiaries and Non Designated Beneficiaries and Trusts
2:00 - 2:10BREAK
2:10 - 3:00 Mobile Deposits and Endorsements-Who takes the loss?
3:00 - 3:45Check returns and Liabilities
3:45 - 4:00BREAK
4:00 - 5:00 Ask Your Gurus--Q and A
Adjourn - See you tomorrow!
      
WEDNESDAY, SEPTEMBER 21, 2023
Day 2
CENTRAL TIME
SESSION
9:00 - 10:00FDIC Myths and Changes
10:00 - 10:10BREAK
10:10- 10:45 Regulation CC Holds - Correcting Misconceptions
10:45 - 11:00BREAK
11:00 - 12:00 ESign on Deposit Accounts
12:00 - 1:00 LUNCH
1:00 - 1:30 Online Account Opening & COPPA
1:30 - 2:00IRA SECURE Act 2.0-What kicks in at year end!
2:00 - 2:10BREAK
2:10 - 3:00 Regulation E Part II--Pitfalls
3:00 - 3:10BREAK
3:10 - 3:50 Common Errors on CTRs
3:50 - 4:00BREAK
4:00 - 5:00 Discussion--Q and A
Adjourn - Thank you for attending!


Sessions:
  • What's new? CFPB on Unfair Practices
    Junk fees, APSN, Return Item Fees, reopening accounts to run transactions are all considered to be unfair in certain situations. The CFPB leads the way in deciding what is an unfair practice. Learn what has been happening and what will continue to be an issue for your institution.


  • Reg E Part I-Did the consumer initiate or benefit from the transaction? ?
    Institutions are wanting to open accounts electronically in the branches. How can this be done and comply with E-Sign? If it's a joint account, does each owner need to E-Sign? Learn E-Sign's basic rules so you'll understand what you would have to do to open accounts electronically and how much can be done in the branch, as well as the potential legal ramifications of doing it wrong.


  • Beneficial Ownership Update! Where are we with BOSS?
    During this program we will update you on the new Beneficial Ownership Secure System (BOSS). What you need to know and do this fall for your account holders and your institution.


  • 10 Common Errors on Nonresident Alien Interest Reporting
    Few institutions have completed the W-8BEN process correctly which results in inaccurate interest reporting and lack of back up withholding on Nonresident Aliens. Do you have your NRAs labeled properly? Do you have FTINs? Are the W-8BENs kept up to date? Many questions and issues to managing the NRA portfolio.


  • Inherited IRAs-Eligible Beneficiaries, Designated Beneficiaries and Non Designated Beneficiaries and Trusts
    Still sorting out your inherited IRAs since the SECURE ACT 1.0 and the resulting regulations? It's no wonder with the rules for all the beneficiary types and the 10 year payout. It's a maze that we will try to sort out with checklists and flowcharts.


  • Mobile Deposits and Endorsements-Who takes the loss?
    Regulation CC commentary starts the process of understanding in the real world who will take the loss if the check is not properly endorsed. These case studies will help you determine if your mobile deposit department is doing enough to protect your institution.


  • FDIC Myths and Changes
    Recent bank failures have highlighted the importance of FDIC/NCUSIF insurance for our depositors. Learn some of the common myths on insurance. Study why signature cards and documents may play a critical role in determining insurance and the changes on trust accounts for 2024.


  • Regulation CC Holds - Correcting Misconceptions-Who says you can't put a hold on a U.S. Treasury check? Of course you can! Holds on cashier's and other official bank checks are okay, too, if you place them correctly. Are there times when you cannot hold funds under Regulation CC? Absolutely, and we'll cover them in this short session.


  • Check returns and Liabilities
    Opening accounts online presents unique challenges for our institutions. Ask yourself are you destroying the identification after you open an account online? Do you have accounts with a minor on them under 13 years of age? Can that minor download the app or transfer funds online? Does COPPA apply?


  • ESign on Deposit Accounts
    Can you require your account holder to put the dispute in writing before you begin your investigation? Can you require a police report? Can you refuse to investigate common disputes like payday loans? What customer demands do we have to make? During this session we will talk about the pitfalls of old school thinking and how to follow the rules. That's what matters to compliance - customer service may be a different matter, sow where's the balance?


  • Regulation E Part II--Pitfalls
    Can you require your account holder to put the dispute in writing before you begin your investigation? Can you require a police report? Can you refuse to investigate common disputes like payday loans? During this session we will talk about the pitfalls of old school thinking.


  • Common Errors on CTRs
    Many errors on CTRs have to do with the new rules on Part I Persons with more than one role. We continue to see issues where we change customer behavior, cash back on purchase of negotiable instruments. Understanding the components of the CTR and where errors can occur is important to your institution's compliance with BSA.



BOL Conferences, Inc.
2541 Flint Ridge Rd, Edmond, OK 73003
PH: 888-229-8872 ext. 87      FAX: 405-348-7641     Email: carin@bankersonline.com
For sponsorship information, contact Tobi Chunowitz, 888-229-8872 ext. 801